Oakvale Estates

Decisions waiting for you

High priority

Properties needing attention

Task list

Tap a task to open it, add a note or hand it to Poppy. Filters and search work across title, details, steps and notes.

Paid to you—Latest statement

Agent fees and costs—Latest statement

This month's rent

Rent covered counts money received this period plus money the agent already held at the start. — collected.

Flags from the statement

Tap a flag to open the property. Red items are worth raising with Browns.

Where the deductions went

Latest statement, 30 Sep – 30 Oct.

Payments to you by day

Should match your Barclays deposits. Matching starts with your first Barclays CSV or Xero feed.

Paid to you by month

From the payment advices since June 2026.

Fees and costs since June

Setup fees may include part-payments. See the open task on setup fees.

Payment log

Every line from Browns' payment advices. Tap a line to open the property.

Monthly rent roll—Let properties

Estimated value—Midpoint of desktop valuations

Mortgages—From your sheet

Every property

Tap a property for its full profile. Balance below zero means the tenant is in credit.

How Poppy handles repair requests (rules for every repair)

A tenant's report is a symptom, not a diagnosis. No contractor is booked on the report alone.
Establish the cause first: wear and tear, tenant action, tenant appliance, external event, pre-existing, or unknown.
Browns show their work: what they asked the tenant, what safe checks were done, what the contractor found.
Diagnosis and repair are separate. Get any call-out fee and what it covers in writing first.
Scope and price in writing: labour, parts, VAT, exclusions, and whether the call-out is deducted. Itemised invoice afterwards.
Up to £100: Poppy approves after the responsibility check. Over £100: Poppy reviews, then it comes to you. Chloe approves nothing. Emergencies are made safe and reported to you.
If responsibility is unclear, keep it open and ask for more evidence. If the tenant looks responsible, Browns must show the evidence and tenancy basis.
Genuine wear and tear or landlord responsibility is logged here for your decision, with evidence and a recommendation.
Browns arrange certificates. Poppy tracks due dates, requests copies and records the result.

Costs by property

Tap a bar to filter the log below.

Repair log

Check means something about the charge needs confirming with Browns.

Certificates by property

Gas safety lasts 12 months, EICR 5 years and EPC 10 years. Dates shown are when Browns charged for the check, until we have the certificates themselves.

Council tax by property

Empty and onboarding properties are billed to you. Poppy tells the council at every move-in and move-out. Account numbers come from your Council Tax sheet.

Insurance

No insurance details have been added yet. Once you send the policies, each property's cover, insurer, policy number and renewal date will be listed here, with a flag before anything renews.

Messages

Correspondence with Browns and where it stands. New emails to poppy@oakvaleproperty.co.uk are added as Poppy reads them.